General Terms and Conditions (GTC)

1. General, applicability

1.1 All services provided for the customer through the website »bb-ceramics» are carried out exclusively on the basis of the following general terms and conditions (hereinafter: GTC) and the Swiss Code of Obligations.

2. Conclusion of contract

2.1 By purchasing works offered on “bb-ceramics”, the customer makes an offer to conclude a purchase contract. This is only done via the purchase form on »bb-ceramics».

2.2 “bb-ceramics” is entitled to accept the purchase by sending a purchase confirmation, including packaging and shipping costs, as soon as possible after the purchase through the customer. The purchase confirmation is communicated via email from «bb-ceramics».

2.3 The purchase confirmation from “bb-ceramics” contains a description of the content of the purchase and details of the additional packaging and shipping costs. The customer checks the confirmation and immediately reports any discrepancies to “bb-ceramics”.

2.4. The binding contract is only concluded after the customer made the payment in advance within 14 days after receipt of the purchase confirmation from «bb-ceramics».

3. Prices

3.1 With every update of the website “bb-ceramics”, all previous prices and other information about the acquireable objects become invalid.

4. Payment, term of payment

4.1 Payment for the purchase is due in advance by the buyer within 14 days after receipt of the purchase confirmation from «bb-ceramics».

5. Delivery

5.1 The delivery is made by dispatch of the goods to the address provided by the customer. The time until dispatch of delivery generally is 5-10 working days from receipt of payment unless communicated otherwise to the customer by “bb-ceramics”.

6. Exchange, complaints

6.1 Upon receipt of the goods, the customer must check the goods immediately and any defects must be reported to «bb-ceramics» with photos immediately after receipt and the damaged packaging must be kept.

6.2 Damages caused by improper or non-contractual measures taken by the customer during installation or storage do not constitute a claim against «bb-ceramics».

6.3 Return of purchased work is no longer possible after settlement of the payment.

7. Liability

7.1 “bb-ceramics” accepts no liability for damage caused by improper use or careless handling of the purchased objects by the buyer.

8. Failure to perform the contract

8.1 In the event of an unforeseen impediment to fulfill the contract on the part of “bb-ceramics”, the customer will be informed immediately and payments already made will be refunded.

9. Applicable las and place of jurisdiction

9.1 Only terms and regulations of Swiss law apply.

9.2 Place of jurisdiction is Meilen / Zurich in Switzerland.

Meilen near Zurich, April 2020